Kip Petroff No Comments

Wonder if it’s worth complaining? How seven complaints in Fargo, North Dakota resulted in the largest and most expensive drug recall in American History.

My last blog urged consumers to speak up about defective products. Consumers are the ones with the most information, but when faced with the task of actually filing a report, some are understandably hesitant. It’s the same kind of reluctance that keeps many well-minded citizens from voting: “Why bother? My opinion will never make a difference anyway!” But the truth is you can make a difference.

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